Privacy Policy
1. Introduction
Innovationtriz.com (“we,” “our,” or “us”) is firmly committed to safeguarding your privacy and protecting the personal information that you may provide or that we collect through your use of our services, website, or interactions with us. We recognize and respect the importance of data privacy and adhere to applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we process, use, store, and secure your personal data—and your rights in relation to your data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through innovationtriz.com, including related digital platforms and communications. The data controller responsible for determining the purposes and means of the processing of your personal information is Innovation TRIZ, which can be contacted via [email protected]. This policy applies whether you are a visitor, customer, or registered user.
3. Categories of Data Processed
We process the following categories of personal data, each for specific purposes and with due care.
a. Usage Data
We collect data about how you interact with our website. This includes your IP address, browser type, referring URLs, pages visited, time stamps, session duration, and clickstream data.
b. Account Data
If you create an account or use services that require registration, we collect your full name, postal address, email address, and telephone number.
c. Profile Data
We gather data related to your preferences, purchase history, behavioral patterns, selected interests, and service usage history to enhance your experience on innovationtriz.com.
d. Communication Data
We retain copies of correspondence with you, including support requests, inquiries, feedback, or other communications submitted through our contact forms, email, or other channels.
e. Technical Data
We collect technical information from your device such as device model, operating system, screen resolution, browser software, language preferences, and system configuration settings.
f. Transaction Data
When you make purchases or financial transactions through our site, we collect data including billing information, order details, payment method, payment confirmations, and delivery preferences.
g. Preference Data
This includes your preferences for receiving marketing from us and your communication choices, interest categories, opt-in/out statuses, and feedback received in response to surveys or emails.
4. Legal Bases for Processing
We collect and process personal data under the following lawful bases:
– Consent: With your explicit permission to process specific data, e.g., for marketing.
– Performance of a Contract: Where data is necessary to fulfill our contractual obligations.
– Legitimate Interests: When it is in our legitimate business interests to do so, provided your rights and freedoms do not outweigh those interests.
– Legal Obligation: Where required by laws or regulatory requirements.
5. Your Rights
Depending on your jurisdiction and applicable law, you may exercise the following rights:
– Right of Access: Obtain a copy of your personal data and information on processing activities.
– Right to Rectification: Correct any inaccurate or outdated data.
– Right to Erasure: Request deletion where data is no longer necessary, or consent withdrawn.
– Right to Restriction: Request limited processing of your data under certain conditions.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format for transfer to another data controller.
– Right to Object: Object to processing based on legitimate interest or direct marketing purposes.
– Right to Withdraw Consent: At any time, without affecting prior lawful processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures to protect your data, including:
– Use of SSL/TLS encryption during data transmission
– Role-based access controls on systems processing personal information
– Periodic data backups and secure server environments
– Ongoing privacy and security training for staff
– Regular vulnerability assessments and incident response protocols
Despite these measures, no transmission or storage system is completely secure. We therefore encourage users to also take appropriate precautions.
7. International Transfers
If we transfer your data outside your country of residence, this transfer will be protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, certification mechanisms, or other legally recognized means. For users in the European Union and United Kingdom, we ensure all transfers comply with GDPR and local adequacy decisions.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy, as required to comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods include:
– Usage Data: 12 months
– Account and Profile Data: While active, and for up to 3 years after inactivity
– Communication Data: 3 years from date of communication
– Transaction Data: 7 years for financial and tax compliance
– Preference Data: While valid and until revoked
Upon expiration of these periods, data is securely erased or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on innovationtriz.com to improve functionality, enhance user experience, analyze site performance, and support security. Categories of cookies used include:
– Essential Cookies: Required for site navigation and core features
– Functional Cookies: Remember preferences and facilitate enhanced customization
– Analytics Cookies: Collect aggregated visitor data for site optimization
– Performance Cookies: Improve site speed and performance metrics
10. Cookie Management and Legal Compliance
Users can manage or decline cookies at any time through browser settings or our cookie preference center. Consent is obtained in accordance with GDPR requirements upon first visit by EEA users. California users may opt out of “sale” or “sharing” of their data by adjusting their cookie preferences or contacting us directly at [email protected].
11. Children’s Privacy
Innovationtriz.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that such data has been collected without verified parental consent, we will promptly delete the information. If you are a parent or guardian and believe your child has submitted personal data, please contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy to reflect legal, operational, or technological changes. When substantial modifications are made, we will notify users via prominent notice on our website or direct communications, and continue processing data in accordance with applicable law.
13. Contact
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Website: https://innovationtriz.com
We are committed to compliance with all applicable data privacy laws and welcome inquiries on how your personal information is handled at innovationtriz.com.